Frequently Asked Questions - Account Management

Once you have logged into the Account Manager click the 'HotSpot' link on the left menu. Then click 'Create Account' in the center.

Enter the username and password that you'd like to use for your HotSpot login and click the 'Create' button.

Once you have successfully logged into the Account Manager, click the 'Email Accounts' button on the left hand side. The click the 'Add New E-Mail Account' Link in the center of the screen.

You may then enter the username, domain and password and click the ADD button. BPS Networks has a number of 'vanity' style domain names to choose from. For a complete list please see HERE.

The Account manager allows you to edit specific information about your account. You may:

• Add/Edit/Delete E-Mail accounts and Passwords
• Set Out-Of-Office/Vacation Auto replies
• View Bandwidth Usage *Not all accounts have the information available through this feature
• Sign up for our Free HotSpots

There is a link on the upper right hand side of the home page that you can click to access the Account Manager.

To log in you must use your management username and password. Typically this is the same as your E-Mail account and password without the domain attached. IE if your E-Mail account is 'user@bpsnetworks.com' then your management username is just 'user'.

If you are unsure of what your management username and password are, use the 'Forgot Password' link on the account management login page to have the information E-Mailed to you.

It is safe to ignore the certificate error for this page. We use a self generated SSL certificate to allow the page and information to be encrypted.

For IE users, Click the link 'Continue to the website (not recommended).'

For FireFox users you will need to follow the onscreen instructions to add the site to your exceptions list.